Designed around how people actually click.

UX is the structure — how the product works, how users move through it, and whether it solves their problem. UI is the surface — the colours, type, buttons and layout applied on top of that structure. We do UX work first (research, flow, wireframes) so the UI we design later is solving the right problem, not just decorating a guess.

Both. For an existing product we start with an audit — looking at where users drop off or get confused — before touching the visual design. For a new build we start from research and wireframes rather than jumping straight to visuals.

Yes. Key flows — sign-up, checkout, lead forms, core navigation — get tested with real users so friction is caught and fixed before launch, not after.

Yes — the same research-first process applies across websites, web apps and mobile app interfaces.

It depends on scope. A single page or flow redesign can wrap up in a few weeks; a full product with research, multiple rounds of wireframes and usability testing typically runs longer. We scope the timeline with you once we know what's involved.

Yes, where it makes sense for the project — a reusable component library so new pages and features stay visually consistent as your site or product grows, instead of every new page being designed from scratch.

Wireframes, tested prototypes, final visual designs, and a design system where relevant — handed off in a format your developers can build from directly.